Because the site has set up the instant Payment Notification (IPN) system, allowing the service to be processed immediately after the fees are paid, we are practicing a NON-repayment policy. The costs of the ETA request are not refundable and if an ETA exists or is discovered in duplicate for the Traveller (s), we will not be able to make a refund.

We take into account exceptional circumstances if something happens regardless of your will and we consider refunds on a case-by-case basis. Please send us an e-mail to: support@electronic-visa.org

The following countries require an eTA to enter Canada

  • Andorra
  • Antigua & Barbuda
  • Australia
  • Austria
  • Bahamas
  • Barbados
  • Belgium
  • British citizens
  • Citizens of the British Territories Overseas
  • Brunei
  • Chile
  • Croatia
  • Cyprus
  • Czech republic
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Japan
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Papua New Guinea
  • Poland
  • Portugal
  • Samoa
  • San Marino
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • South Korea
  • Spain
  • Sweden
  • Swiss
  • Permanent Resident of the United States

We provide a comprehensive service that includes

Assistance

Custom step-by-step support for preparing your eTA application in full compliance.

Email

Email notifications and updates of all regulatory changes.

Professional

Application prepared by a professional agent.

24h/24

24-hour assistance in case of emergency.

Appointment possible

In the event that your eTA request is declined, we can schedule an appointment at the nearest Canadian visa processing center.

Online help

Access to online help through our fast and easy service.